Plugins for Webareal eshops

Freshdesk

Freshworks allows businesses to quickly and easily delight their customers and employees. We do this with a new approach to creating and delivering software as a service that is affordable, quick to implement, and designed for the end user. Unlike older software, Freshworks creates technology that works for everyone, making it easier for IT, customer service, sales, marketers, and HR to do their job and delight their customers.

More than 50,000 companies use Freshworks SaaS to enable better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Integration between BaseLinker and Freshdesk automatically searches for orders associated with the sender's email address of a specific message. Next to the Freshdesk message body, an additional side panel displays showing orders for a specific customer. Clicking on the order number takes you directly to the order card in the BaseLinker panel.

This solution reduces switching between systems and manually searching for orders. It also allows you to quickly check, for example, the status or date of an order, as this information is already displayed within the Freshdesk plugin.

The BaseLinker - Freshdesk integration also allows you to create a new order for a customer directly from the Freshdesk plugin, e.g., as soon as you read such a request in an email inquiry.

Using the Freshdesk plugin is free, with no limit on the number of processed messages.

This connection is part of the BaseLinker plugin, which includes the integration of hundreds of other plugins for one price. Explore other available enhancements and widgets on Webareal Add-ons.

Plug-in creator:

Base.

info@base.com

This plugin is free!
Back

This link is part of a plugin Base., which includes the integration of other plugins for one price. Explore other available enhancements and widgets as well.