Plugins for Webareal eshops

Call Center Online

Call Center Online enables multi-channel support for customer service processes via phone, email, SMS, chat, etc.

What the integration of Call Center Online with BaseLinker brings:
- Cyclical, automatic synchronization of orders and customers between the store connected to BaseLinker and the customer service system Call Center Online.
loading information from BaseLinker to the Customer Card in the Call Center Online system.
- The ability to change the order status in BaseLinker from the Customer Card in Call Center Online.
- The ability to add a note to the order in BaseLinker during contact with the customer from the Customer Card in Call Center Online.
- Phone/SMS/email communication with business partners from orders imported from the BaseLinker system.
- Monitoring customer service processes.

This connection is part of the BaseLinker plugin, which includes the integration of hundreds of other plugins for one price. Explore other available enhancements and widgets on Webareal Plugins.

Plug-in creator:

Base.

info@base.com

This plugin is free!
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This link is part of a plugin Base., which includes the integration of other plugins for one price. Explore other available enhancements and widgets as well.